In this document (“Privacy & Data Policy”) Abingdon Creative (“The Company”), as otherwise identified in its website, explains how The Company uses data and handles privacy and why and how The Company collects and uses information. The Company also covers the choices available to you in accordance with your rights and its obligations. This document reflects policy as from 01/01/2008. “You” means anyone reading this document, who may be a client (or customer), prospective client, a business interaction party, or visitor to the website.
The Company is a UK business providing products and services to those clients with whom it enters into contracts as such within the entertainment sectors. In referring to “Services” or The Company’s activities we are referring to our day-to-day business in those sectors, including in meeting the needs of The Company’s existing and prospective clients, those it communicates and interacts with for its business purpose, and the need for maintenance of books and records.
The Company complies with requirements of privacy and confidentiality, and with applicable data protection legislation, including the Data Protection Act 1998 and the EU General Data Protection Regulation, or GDPR, effective 25 May 2018.
The Company determines data management practices and safeguards according to the above stated purposes and is controller of all relevant information along with GDPR compliant data processors. The Company’s guiding principle is only to use information fairly and for the bona fide purposes of its business doing so at all times with regard to the consent obtained from you and your instructions in relation to the use of information.
A Information which The Company may hold or retain
A1 Customer Data
B How we use your information
The Company uses your information to provide, maintain and improve the Services and in protecting, enhancing and administering its business.
B1 Customer Data
The Company accesses and makes reasonable use of Customer Data in accordance with the terms of a customer’s consent and instructions, and applicable terms and conditions, in order to (a) provide, maintain and improve the Services, (b) address service, security, technical issues or in accordance with a customer’s request for assistance or support, or in addressing any grievance or complaint (c) comply with the law or any lawful data request or instruction and (d) to service any matter arising from The Company’s terms and conditions from time to time in accordance with them. This Company does in accordance with its statutory and contractual security and confidentiality obligations.
B2 Other Information
The Company uses Other Information for the following purposes, to:
C Your Choices
C1 Customer Data
Subject to retaining information necessary to maintain an active client account, The Company will always respect your wishes in relation to Customer Data. The Company has only basic and simple records, so there is no self-management of your customer profile. You may always elect to close your account or advise The Company by email, telephone or through the ‘CONTACT’ page as to your particular requests or instructions.
C2 Other Methods for Choice
Many browsers have functions which provide you with privacy, security and control tools, for example in relation to cookies and other aspects of data storage. Your mobile device will include a broad range of settings options for you tailor what the device and your use of it may reveal to other parties, for example, location data and notifications. These controls are not within our remit or control and are matters of your preferred use of options available to you in your particular devices operating systems and installed apps. If we offer any mobile device app, it will be subject to this Privacy & Data Policy.
C3 Other information
If you have any questions about our use of Other Information you may contact The Company at any time with your enquiry.
D Sharing and Disclosure
On occasion information described in this Privacy & Data Policy may be shared by The Company.
D1 Customer Data
The Company may share Customer Data in accordance with any agreement with any client and the client’s instructions, and this may be with third party service providers and agents. The Company may engage third party companies or individuals to process Customer Data on its behalf. The Company may combine with other businesses and partners in conducting business and delivering services. The Company may for the purposes of its business and in servicing clients integrate elements into its platforms and client resources, which may include integrations added by a client or by someone else with the client’s consent.
The Company does not assume responsibility for and has no liability in respect of the use of third parties of information which is not gathered directly from The Company or which is provided by the choice of the client or other relevant business partner.
D2 Other Information
The Company may share Other Information in the lawful operation of its business, and for purposes of assessment and review of quality control and performance indicators and in order to resolve any issue or controversy that arises between The Company and a client or otherwise in connection with or because of our business. The Company may use third parties to process and analyze Other Information.
D3 Other Disclosures
Below are examples of when The Company may otherwise disclose Customer Data and Other Information which may occur:
E General Policies / Further information
The Company takes security seriously and has appropriate and up to date systems to protect information you provide to us from loss, misuse, and unauthorized access or disclosure and ensures the same is the case with its own service providers. These systems take into account the sensitivity of the information we collect, process and store, and the current state of available technology having regard to the nature, size and scale of The Company’s business from time to time. Details of The Company’s prevailing security practices may be requested at any time by any party entitled to make such a request.
The Company will only enter into client relations with persons over the age of 18 at the relevant point of contract, unless the lawful parent/s or guardian/s with appropriate authority confirm otherwise and provide all required GDPR-compliant consents. For this reason, The Company will neither hold nor process any information relating to such persons other than on the same basis. In the event that The Company discovers that any account has been opened with it in breach of this policy, The Company will take appropriate steps, including in respect of safeguarding and closure of the account.
E3 Changes to this Privacy & Data Policy
The Company may change this Privacy and Data Policy from time to time, and if it does so it will post any changes on this page. If you use the Services or deal with The Company after those changes are in effect, you will be deemed to have agreed to and accepted the revised policy.
E4 More questions?
Please also feel free to contact The Company if you have any questions about this Privacy & Data Policy or the company’s associated practices